Experienced a delay, cancellation, or denied boarding with TUIfly?
Claim up to £520 from TUIfly under EU Regulation 261/2004. Free eligibility check – 25% only on success.
Frequently asked questions
How much can I claim from TUI fly?
Under EU Regulation 261/2004 you can claim up to £520 per passenger from TUI fly, depending on flight distance: £220 for short, £350 for medium, £520 for long-haul.
What does your service cost?
We operate on a 'no win, no fee' basis. You only pay 25% of the compensation we recover from TUI fly. No hidden charges.
How long does it take?
Most TUI fly claims settle within 2–8 weeks. If TUI fly disputes the claim, it may take several months.
Can I claim for old flights?
Under UK rules you can usually claim for flights up to 6 years back (Consumer Rights Act 2015, in England and Wales; 5 years in Scotland). For flights departing the EU, EU Regulation 261/2004 gives 3 years.