Kenya Airways (KQ) compensation for flight delay

Have you experienced a delay, cancellation or denied boarding with Kenya Airways?

Claim up to £520 from Kenya Airways under EU Regulation 261/2004. Free eligibility check – 25% only on success.

Check if you're entitled to compensation under EU Regulation 261/2004. We help you get up to £520 – no fee if we don't win.

Frequently asked questions

How much can I claim from Kenya Airways?
Under EU Regulation 261/2004 you can claim up to £520 per passenger from Kenya Airways, depending on flight distance: £220 for short, £350 for medium, £520 for long-haul.
What does your service cost?
We operate on a 'no win, no fee' basis. You only pay 25% of the compensation we recover from Kenya Airways. No hidden charges.
How long does it take?
Most Kenya Airways claims settle within 2–8 weeks. If Kenya Airways disputes the claim, it may take several months.
Can I claim for old flights?
Yes, you can claim compensation from Kenya Airways for flights up to 2 years back in the UK (3 years in most EU countries).

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