Madrid Barajas (MAD) – compensation

Experienced a delay from or to Madrid Barajas?

Delayed flight from or to Madrid Barajas? You may be entitled to up to £520 in compensation under EU Regulation 261/2004.

Frequently asked questions

Does EU 261 apply to flights from Madrid Barajas?
Yes, EU Regulation 261/2004 applies to all flights departing from Madrid Barajas, regardless of the airline's nationality.
How much compensation can I claim?
Up to £520 per passenger, depending on the flight distance and length of delay.
What if the airline refuses to pay?
We handle all communication with the airline. If they refuse, we can escalate to the relevant complaint bodies at no extra cost.

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